Our claims approach is integral to our underwriting philosophy and drive for operational excellence.

Getting it right first time – The claims process starts at inception. Our team works very closely with the underwriters, prior to risks attaching, to ensure that the necessary claims conditions and procedures are in place.

Flexibility – our claims team is on hand to help, whenever suits you, without an appointment.

Expertise – Our team includes our global network of experts from Lawyers, Third Party Administrators (TPAs) through to Loss Adjusters and Appraisers, to Engineers.

Key Contacts

General Contacts


+44 (0)204 551 0444



We are committed to excellence through every part of the service we deliver. Our first question is always – how can we do this better? Whether a new risk or a renewal, we seek continuous improvement.

Our Brochure

The White Oak Underwriting brochure provides an overview of how we deliver our solid underwriting and robust claims service across a range of selected markets in over 40 territories. 

Download our brochure