Ryan Cooper’s team won the final at this year’s Lloyd’s Market Association Claims Practitioner Programme.

The programme, which runs from January until July, is designed for claims professionals who are at an intermediate level in their career and are looking to progress to secure a management role in the future. Over the course, delegates learn about different classes of business and emerging risks, principles of law, dispute resolution, claims functions, operating models, business planning, innovation and much more.

One key aspect of the course calls for attendees to work together in teams on a number of practical case studies, demonstrating their knowledge and presentation skills. Ryan Cooper, Senior Claims Operations, was teamed up with Sarah Bolger (CNA Hardy), Connor Jarrold (BRIT), Olivia O’Meara (Arch) and Michelle Smalley (Hartford), and together they managed to win the final at this year’s programme.

Join us in congratulating Ryan on this achievement and wishing him and all those involved the best as they take the next steps in their careers.